There are many companies that offer glass repair services in Ottawa. What you want is an excellent company that will do the best job possible. In order to accomplish this, you will need some guidelines, and we are here to offer assistance.

Whether the glass to be repaired or replaced is Ottawa windows or a shower enclosure, certain elements will help you choose the best possible company for your needs.

Qualities to pay attention to when hiring a company for glass repair in Ottawa

Customer Service

Customer Service is top on most people’s lists. This includes knowledgeable and friendly responses,  workers showing up when scheduled, and a quick fix when something isn’t as promised. Reading posts and reviews can give you some insight into their abilities as well as discuss the company with neighbours, friends and family members.


Reputation is a critical element. Whether it is a small company or a more prominent name, its respect among peers indicates whether or not it operates ethically and honestly. Advertising is not necessarily a vote of confidence. Be sure to do your homework and be sure the company you hire is responsible in the community.


Estimates are tricky things. You can get an idea of what the cost will be through a phone call or completing an online form, but the best way to understand the cost is in person. It gives the representative a chance to see the extent of the damage and to offer alternatives. It also gives you a chance to check out the quality of the personnel they send and to ask pertinent questions. If the company does not offer a free, in-person quote, you may want to reconsider.

Workable Appointment

Setting an appointment is another area to watch. If the company only has strict hours, you may want to consider someone else, especially if you need immediate attention. Not everyone, homeowner or business, has the luxury of waiting all day for someone to show up. Being offered a time frame helps, and it is undoubtedly courteous to give the customer a phone call when delays happen or as an indication that they will be at your place within the next few minutes.

Online information

If their website looks unprofessional or does not contain enough information, you may want to rethink that company. Updated websites are current about hours of operation, services offered, restrictions, and sometimes prices.  

Hire the best glass repair company in Ottawa

It is important to have a good team of professionals that you can trust for your glass repair in Ottawa. You never know when something might happen and you need glass repair. Centennial Glass is Ottawa’s oldest, most reputable, largest and most diversified glass company. Contact us today if you need any glass-related service.