Window Glass Replacement & Repair for brands like Big City Windows


Mon. to Fri. 8–5 • Sat. 9–4 • Sun. Closed
8–855 Industrial Ave. Ottawa ON K1G 4L4

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Centennial Glass offers window repair services for 99% of windows brands that are no longer under warranty, including Big City Windows. 

While we are not affiliated with Big City Windows as a dealer or installer of new products, nor do we supply specialized parts for their windows, we can still provide comprehensive installation services. If you require the replacement of interior glass or thermopane due to any failure, our experienced team can install a new “replacement unit” with full warranties for your existing windows.

For more than five decades, Centennial Glass has been the go-to authority for superior window installation and replacement services in Ottawa, Ontario. Our extensive experience and unwavering commitment to excellence have established us as the benchmark for glass, glazing, and window replacement in the region. We offer year-round window replacement/repair services, including sealed unit replacement, thermopane replacement, window crank repair, window hardware replacement, and screen replacement. Brands like Big City windows, even beyond their warranty period, receive our expert attention. Catering to both residential and commercial clients, our team ensures that every project reflects our dedication to excellence and customer satisfaction. Choose Centennial Glass & Window for unparalleled expertise in Ottawa’s glass industry.

Types of Window Replacement/Repair Services We Provide

New Glass, Thermopane or Sealed Unit Replacement

Broken windows are a frequent occurrence. We swiftly remove the expired, damaged, or failed glass, accurately measure the space, precisely match your new sealed unit for replacement, professionally install the unit, seal it securely, clean it thoroughly, and provide full warranties for both the replacement glass and our installation services.

Window Crank Replacement

The crank mechanism facilitates smooth window movement. If it malfunctions, your window could become stuck. Visit our store to explore our range of universal hardware options, allowing you to replace the necessary item. Receive expert advice from our customer service teams in-store. Alternatively, you can send us a photo of the item needing replacement, and we’ll promptly schedule this service with our professional installation teams, ensuring your windows operate optimally. Remember, quality hardware is essential for your window’s proper functionality.

Foggy Window Replacement

We specialize in replacing foggy windows, ensuring that the panes are adequately insulated. Attempting to defog a window unit inevitably releases the argon gases sealed between the panes. Drilling holes into the glass serves as a temporary fix. In such cases, a new replacement unit is necessary, and we strongly advise against defogging. At Centennial Glass, we replace foggy windows with new sealed units seamlessly integrated into the existing window frame, maintaining your window’s aesthetic consistency. Our replacements come with full and comprehensive warranties, extending the lifespan of your windows for many more years. T

Screen Replacement

Are your screens ripped, torn, or damaged? At Centennial Glass, we offer walk-in services to our showroom and cut shop, where we specialize in professionally replacing most damaged screens. We provide a range of customer options on screen types and screen bar options. We encourage you to bring your existing screens into the shop, or alternatively, you can fill out our screen-builder online webform, providing photos, measurements, and details. This allows us to determine the best service for your screen replacement. Rest assured, we also offer onsite services depending on your specific replacement needs. Whether you have questions or require assistance, our customer service team is available to help by phone, walk-in, or online.

About Big City Windows

Big City Windows & Doors is a window replacement company that provides an extensive selection of energy-efficient windows and doors. Their range caters to architectural styles, from casement windows to traditional double-hung windows.

 Our Big City window warranty has expired, and our glass units need replacing… Now what?

Don’t fret. Reach out to Centennial Glass today, and we can provide full-service window glass replacement solutions with product and service warranties to further enhance the lifespan of your home’s windows. Proudly serving homeowners across Ottawa, Nepean, Kanata, Orleans, Stittsville, and the neighbouring regions, we’re Centennial Glass and Window, the replacement experts in glass and windows, here to service you and your home, getting the best out of your windows for years to come.

Call Centennial Anytime Day or Night

Contact Centennial anytime at 613-738-9500 to mobilize our fast-response emergency repair team.

Need new windows and doors? Look no further, because we’ve got you covered!

Whether you need a mix of new and replacement windows, whether it’s just one or an entire home, Centennial Glass and Window has an experienced team ready to assist. Our experts can recommend a tailored replacement plan, offering options based on your home and your specific needs. We perform the service work according to your budgetary requirements, ensuring a seamless experience. With our long-term approach to customer service, we prioritize offering options and avoiding any pressure sales tactics. Whether you prefer to tackle one project at a time or proceed at your own pace, we’re here to accommodate your needs.


Here are the window brands that Centennial repairs: